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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Folan

June 20, 2024

5  out of  5 rating by Justin Folan
"I recently had the pleasure of working with the Denise Granville State Farm insurance team for my renters insurance, and I can't say enough good things about my experience. From the very first interaction, the team displayed exceptional professionalism and a genuine commitment to helping me find the best coverage for my needs. The entire process was seamless and stress-free, thanks to their thorough explanations and prompt responses to all my questions. What truly stood out was their customer service. They were always friendly, patient, and willing to go the extra mile to ensure my satisfaction. Whether it was answering my calls promptly, providing detailed information, or assisting with paperwork, they made the entire experience incredibly smooth. I am grateful for their support and would highly recommend the Denis Granville State Farm insurance team to anyone looking for reliable and efficient renters insurance. They have certainly earned my trust and loyalty with their outstanding service."
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Melanie Malott

June 5, 2024

5  out of  5 rating by Melanie Malott
"My husband and I started working with Denise's agency when we moved to the bay area in 2022. She was very quick to make sure we got coverage for the state and ensure we had everything that we needed. In 2024 we wanted to do a refresh of our coverage and ensure we had everything that we needed financially for our current stage of life. Kristie Chiu did a great job of hearing our wishes and needs, showing us our options and giving us space and time to think over what would work best for us. I look forward to continuing to work with Kristie and feel confident we can make the right choices with her guidance."
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Henry Ferris

April 18, 2024

5  out of  5 rating by Henry Ferris
"At a later stage in life, I am a first-time car owner, and I relocated after many years in one place. This prompted an increase in my insurance needs, and Denise Granville was the best guide to what I needed. She was informative, compassionate and helpful. I also recently had a collision (not my fault), and the guidance I received from Roxana Alonto was top-grade and calming and expert. When a bump occurred in the repairs, Denise got directly involved. Very impressive. Roxana also goes beyond the norm to help with other needs. You can't be in better hands than with Denise Granville State Farm!"
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Agnes Fajardo

March 28, 2024

5  out of  5 rating by Agnes Fajardo
"Kristie has done an amazing job working with myself and my family after many years of loyalty to Statefarm. It is always a joy to speak to her on the phone while also getting the help that is needed. Thanks for giving us such a positive experience working with you after all these years. We appreciate you Kristie!"
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John Edwards

February 14, 2024

5  out of  5 rating by John Edwards
"It made perfect sense for us to consolidate all of our insurance needs. We chose State Farm because of their reputation and competitive rates. We’ve known Denise as an expert insurance professional for a very long time. Her office is very responsive to our insurance needs. We have our home, vehicles and personal liability umbrella with State Farm."
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Peter Jaeger

February 6, 2024

5  out of  5 rating by Peter Jaeger
"Thorough and efficient review of policies, helpful suggestions regarding coverages, great team, thank you, Peter"
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Katie Mercado

January 9, 2024

5  out of  5 rating by Katie Mercado
"Our agent, Kristie continuously goes above and beyond. After switching from an insurance company where we could never get ahold of an agent, it's so refreshing to have a team who really cares and takes time and consideration to listen and walk us through everything, and answer all of our questions. Thank you Denise, Kristie, + Team!"
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Maurice Cheung

January 2, 2024

5  out of  5 rating by Maurice Cheung
"I switched over to Denise Granville's office over 6 years ago and haven't looked back. The customer service and follow up is top notch from all the office staff, especially Kristie. Kristie has been my POC since day 1 and has never let me down when I needed to have questions answered regarding all my policies. She really knows her stuff and was able to offer us competitive rates for a wide variety of policies as we needed more for properties, cars, and other insurance related products. I would not hesitate to recommend this office and Kristie to anyone looking for a new insurance company."
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Mocha V

December 27, 2023

5  out of  5 rating by Mocha V
"We’ve been working with Denise Granville and her staff for over 30 years. They always go above and beyond what is expected. They sincerely care for their clients and we can attest to this as we have been in various car accidents (fortunately all minor fender benders). Their prices are competitive and fair! We highly recommend them to anybody! Thanks Denise for always taking care of us! Mila V."
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December 20, 2023

5  out of  5 rating by Rita
"Always exceptional service & staff! A pleasure doing business with Denise Granville's State Farm office."
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Kael Foods Info

December 20, 2023

5  out of  5 rating by Kael Foods Info
"Dena was a pleasure and very professional. The staff was very helpful in making the right choices for me and I feel they truly care about there clients."
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Jylmarie Adam

December 19, 2023

5  out of  5 rating by Jylmarie Adam
"Agent Kristie is always helpful when I have questions about my car insurance and rental insurance. She has always been someone I recommend friends and family to contact if they are looking for new insurance. The whole team at this office has always been helpful."
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Joy Sajo

December 19, 2023

5  out of  5 rating by Joy Sajo
"Been with them for couple of years now. No complain. all of their staff esp kristie are very helpful.we are forever grearful for them"
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JOhn Feeley

December 19, 2023

5  out of  5 rating by JOhn Feeley
"Denise called last week just to check in on how I was doing as well as my children. And if we needed any Modifications to our insurance. today Dana helped me with a question regarding my children. DENISE’s office is always dependable, reliable and quick to respond. Which is why I’ve been with Denise for over 30 years."
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December 19, 2023

5  out of  5 rating by Pinky
"I’ve had State Farm Insurance for over 33 years with 4 different agents. Denise has been my agent for the past 5 years and is by far the best agent (and staff) that I’ve had!! Both her and her staff are so kind, caring and knowledgeable! Kristie is excellent and takes care of anything I need quickly and efficiently! Roxy, Alex and Dena are great too!! Best State Farm office ever!!"
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Jagdish Pamnani

December 14, 2023

5  out of  5 rating by Jagdish Pamnani
"Excellent prompt and courteous service, what more could you ask for."
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Janett Zarate

December 13, 2023

5  out of  5 rating by Janett Zarate
"Denise and her staff are true professionals. They are responsive, friendly and willing to help you make the best insurance choices for you and your family. The team has assisted me with several policies and I could not be happier with the service provided. This is a team worthy of recommendation to family and friends."
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Rosa Nevarez

December 13, 2023

5  out of  5 rating by Rosa Nevarez
"No podría estar más feliz con mi agente de seguros. Denise y su equipo hacen todo lo posible para asegurarse de que mi familia y yo estemos bien atendidos! Recomiendo ampliamente esta oficina, no se arrepentirá!"
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Josh Bartel

December 12, 2023

5  out of  5 rating by Josh Bartel
"Extremely helpful in providing me a spectrum of options to better understand my insurance needs for me and my family. The staff went above and beyond to assist me. Highly recommend."
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Kim Springer

November 16, 2023

5  out of  5 rating by Kim Springer
"I think I’ve been working with Denise Granville’s office for 35 years now, maybe longer. There’s a reason: great service!!"
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Jefferson Croci

November 2, 2023

5  out of  5 rating by Jefferson Croci
"Absolutely fantastic! Amazing customer service"
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Isaac Lee

September 21, 2023

5  out of  5 rating by Isaac Lee
"I only had a pleasure to be her client for only a year. This is due to fact that we had to move to other state. I had car insurance agency in Korea, Japan, Germany, and now in the US. However she is by far the best insurance agent ever. Highly recommended!!!!"
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Wendy Reczek

September 20, 2023

5  out of  5 rating by Wendy Reczek
"Denise and her team have always been very helpful in all of my dealings with them and continue to provide excellent service!"
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Liz Hollands

September 14, 2023

5  out of  5 rating by Liz Hollands
"We’ve been clients of Denise for over 15 years and we wouldn’t trust our business with anyone else! Denise and her team are caring and professional, and always go the extra mile to make our experience easier. Our family has seen significant changes since we started with Denise, and she’s met every challenge and change with great solutions. Thank you Denise and team!"
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Carol Ann Parker

September 6, 2023

5  out of  5 rating by Carol Ann Parker
"Almost 20 years ago, my husband and I were introduced to Denise and began to insure through her State Farm office. Her team has always exceeded our expectations in terms of kindness, compassion, responsiveness, advice, patience, claims, payments and general trouble-shooting. There has never been a problem or delay. I am a State Farm fan and highly recommend Denise Granville's agency."